SPA was very limited. but enough for short stay. Room was as we expected. Great location, close to Rotorua downtown but quite, close to main attractions in the region. Easy access to the beach and walking path
Piotr54
gennaio 2024
The view was beautiful, dinner was lovely we ordered to our room. I had the seafood chowder twice it was that good. a few of the facilities mentioned online actually weren't in working order. Staff are lovely and helpful. Place was clean and it was quiet which was nice to come home to after a big day of exploring. Had lots to explore close by and you can walk the lake.
Tracey
maggio 2025
The location by the lake was scenic. We enjoyed sitting outside on the outdoor setting as a family. It was great having access to a washing machine and dryer. Room was comfortable.
Barbara
gennaio 2024
I must admit , saw some less than positive reviews recently for this place, but was pleasantly surprised. On arrival check in was quick and efficient, receptionist was friendly and helpful, we were shown to our room and told about the trout flies. Hotel was clean and looked smart, pool area was well kept. Lovely location on the lake but a drive into town (which I knew when booking) Rooms a short walk from the Car Park. Room was lovely, pretty large, very clean and decorated smartly, smelt fresh. Bed was comfy , large tv, fridge and a clean bathroom with a good powerful, hot shower. We ate in the restaurant, had the chicken, food was delicious and large portions. Slight mix up over the wine, which was a bit slow coming(didn’t have our first choice) Wasn’t bothered by and didn’t really notice the trout flies. All in all great stay.
Nicholas
febbraio 2025
It was absolutely splendid and located in such a wonderful spot of Rotorua. My hubby and I spent our honeymoon here in the superior suite which was spacious, clean and cosy with a comfortable king bed and wonderful spa bath. The staff were lovely and the atmosphere there was warm and welcoming. I am a lover of sunsets and didn't know until we arrived, of the spectacular clear and perfect view you get to see of the sunset from the facility. We didn't get a chance with the sauna, jacuzzi, dining or massage treatment that they offer due to our own arrangements but we look forward to doing so in a warmer season. I highly recommend this place to relax and unwind. We will certainly stay here over and over again. Thank you Wai Ora. 10/10 🫶
Rochelle
maggio 2024
I absolutely loved my room 21, private end room overlooking the lake with a balcony. The guy there at reception that greeted us was on point, he was on the bar, restaurant and served us tea, he mentioned he was only there for a week, he deserves credit for all he does. I ordered seafood chowder entree but received seafood chowder main where he didn't charge me full price as the chef who is new made a mistake. I had a good stay. Thanku 😀
Lana
gennaio 2025
The room was a good size and the bed comfortable. Quiet too despite the tour group on the second night. Lovely location. The desk staff were very friendly.
Therese
dicembre 2024
Right on the lake.
Nicola
luglio 2024
Everything it was an amazing stay, Beautiful Kai worth every cent spent 😋😄 my baby was so comfortable and happy she enjoyed her cot, and she settled so well, we would definitely be booking again in the future and will be coming back, Great location lake view and the staff was so amazing, super quick with the room service and the food! Omg was soooo good, beautiful and nice and hot when food arrived to room, the spa was soo good 👍 baby enjoyed all the bubbles hahaha but yes great place would definitely recommend to others and family thank you 😊
Monique
maggio 2024
The location is great. There wasn’t breakfast offered. We were very happy with the Vietnamese young lady, she was very helpful for any question we may have. On the contrary, there was a younger girl (who appears a local, she was very unhappy when question was asked and referred us to search on Google? We were very interested in knowing the Māori culture but instead we couldn’t find any helpful information until it was too late when we passed a Māori center???
Nhung
maggio 2025